Information We Collect
Personal Information
When you make a purchase, create an account, sign up for our newsletter, or contact us, we may collect personal information, such as:
- Name
- Email Address
- Phone Number
- Delivery Address
- Payment Information (handled by secure third-party payment processors)
Usage Information
We collect data on how you use our services to enhance your experience, including:
- Browser and Device Information (IP address, browser type, operating system)
- Browsing Activity (pages visited, time spent, and interaction with our site)
- Cookies and Similar Technologies (to enhance your browsing experience and provide customized offers)
How We Use Your Information
Order Fulfillment and Customer Service
- To process and complete your orders
- To communicate with you about your order status, delivery, or any issues related to your purchase
- To manage and respond to inquiries, requests, or complaints
Marketing and Promotions
- To send you information about our products, services, promotions, and events, with your consent
- To provide personalized recommendations and exclusive offers based on your preferences
Improving Our Services
- To analyze usage and improve the functionality, performance, and quality of our website and offerings
- To troubleshoot technical issues and conduct research for service enhancement
How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with third parties under the following circumstances:
- Service Providers: We work with third-party vendors to assist with order delivery, payment processing, IT services, and marketing activities.
- Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
- Business Transfers: If Doughminion Sweets LLC undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity, subject to the same protections outlined in this Privacy Policy.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website and payment systems are equipped with encryption technologies and follow industry standards to secure your data. However, please note that no method of transmission over the internet is 100% secure.
Your Rights and Choices
Access and Correction
You may access and update your personal information by logging into your account or contacting us directly.
Opt-Out of Marketing Communications
You have the right to unsubscribe from our marketing emails at any time. Simply click the “unsubscribe” link at the bottom of any promotional email or contact us to be removed from our mailing list.
Cookies and Tracking
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
International Data Transfers
As a UAE-based company, we process and store all personal information in accordance with UAE privacy laws. However, some third-party service providers we use may store data on servers outside of the UAE. We take appropriate steps to ensure that these transfers comply with applicable data protection regulations and that your information is safeguarded.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Policy whenever you visit our website to stay informed about how we protect your privacy.